ID Policy

My Drover Card MasterCard Debit Student ID Card

A. Purpose
To enhance a more user-friendly environment for students, faculty, and staff by providing a high quality, single card system that allows efficient access to all card-related services throughout USAO and to seek new and expanded uses of the card through improved, advanced technology.

B. Scope
The policy has a college-wide applicability.

C. Definition(s)
Terms are defined as needed within this website.

D. Procedure(s)
The Drover Card is the official USAO picture ID card.  In addition to identifying the relationship with USAO, the card provides access to campus events and activities, residence halls/other buildings, meal plans, and the library.  Meal plans may only be used via the ID card or cash must be used to purchase a meal.


1. Who qualifies for a card?

a. Student

b. Faculty & Staff
Permanent employees of USAO, defined as receiving benefits, are entitled to a free Drover Card as a condition of their employment.

c. Emeriti
Any individual that has been given an Emeriti status by USAO is entitled to a free ID card as a courtesy of past employment.

 d. College Board
 Any member of the College Board is entitled to a free card.

e. Alumni

f.  Others
Any USAO affiliate member on-campus is entitled to a free ID card.


2.   Expiration of My Card

ID Cards are valid while cardholder still has an active status with the university.


3. Policy on ID Picture taking

For ID card pictures USAO requires individuals to remove any items not worn as part of their daily appearance (i.e. prescription eyeglasses). The only exceptions are items worn for cultural and religious reasons. All bandannas, hats, sunglasses and/or visors, etc. are to be removed before picture is taken.

4. Card Fee Structure:

a. Student's First Card
The initial Drover Card is free for all students.

b. Students Replacement Cards
A $25 charge will be placed on the student’s college account when a replacement ID card is issued.  If payment is not received by due date, student records are sealed by the Business Office. All payments must be submitted to the Business Office.

c. Faculty/Staff/Others
Faculty and Staff are entitled to a free replacement card.

d.Free Replacement cards for cardholders
• Extreme hardship cases - very rare; apartment fire for example
• If the card is not returned by the ATM during a transaction


5. Responsibilities as a Cardholder

a. Deactivating or Reinstating your Drover Card
Faculty/Staff, students, and other cardholders do not have to surrender their cards upon discontinuing their employment/association with USAO. We have an automatic privilege assignment/removal process to enable or disable the ID card. If the card has the banking option, disabling the card would not deactivate the banking feature of the card.

b. Reporting a Lost/Stolen Card
To report a lost or stolen card, please call 1-866-348-3435, 24 hours a day.  USAO provides replacement service of ID cards during operational hours (8 AM - 5 PM, M - F).  The cards can be replaced at Student Services.  If the ID card is also an ATM card, the individual will be asked their social security number and birth date for verification purposes before the card is canceled.

Effective Date:
Revised 8/2013